What is your return policy?
We have spent thousands of hours, hundreds of days, and many dollars testing our products on our family of clients. We know they work well. We also acknowledge that, in rare cases, they might not work for everybody. However, if you purchase one or more of our products and it just doesnโt work out for you, please consider gifting it to a friend, colleague, your mum, or a shelter.
Because hereโs the thing. One of the beauty industryโs dirty, not-so-little secrets is that returned products get thrown out and end up in landfills. So no matter how much a brand talks about being environmentally friendly, if theyโre selling to big box retailers with no-questions-asked return policies, things turn not so environmentally friendly real fast.
Having said that, if you canโt pass it along to someone who can use it, we are happy to refund you the purchase price, with a 20% restocking fee, if you notify us within 14 days after product arrival.